Please note that just like all driving schools and driving instructors in the UK, we have a cancellation notice period (24 hours) that is required to change / cancel or re-schedule driving lesson appointments. If you change / cancel or re-schedule your appointment for ANY REASON with less than 24 hours notice or you do not attend your driving lesson then payment is still charged and due for that lesson in full whether it is a 1 hour / 2 hour or 3 hour appointment, this applies to pre-paid lessons and pay as you go lessons.

This is because your driving instructor is self-employed and relies on each appointment for their earnings. Your instructor does not receive a wage from the driving school, the payments you make for your lessons are their wages/earnings etc. Also your instructor faces a constant challenge to fit a lot of pupils in for lessons / driving tests with various availabilities into a tight schedule where timing is very important. The cancellation notice period for a driving test car hire booking is 3 working days, the car hire fee needs to be prepaid to your driving instructor (or to our office) 5 days before your driving test. If the government (DVSA) cancel your driving test at short notice then the car hire fee is still charged in full, but the DVSA offer compensation to you directly for this fee. Thank you for your understanding.


Kind Regards
Abbies Driving School